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Billing & Subscriptions

Understand how subscriptions, billing cycles, upgrades, and pro-rated charges work, and learn your responsibilities for managing payments and cancellations.

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Written by Isaac Doyle
Updated over a month ago

Last Updated: 2/04/2026

Overview

RIVET Studios™ uses a subscription-based billing system for all games and related services. By subscribing to any plan, you agree to the billing terms outlined below and are responsible for managing your subscription.

Subscription Tiers

We offer multiple subscription tiers, including but not limited to:

  • Bronze VIP®

  • Diamond VIP®

  • Founder’s Edition VIP®

Each tier provides different benefits and privileges across the RIVET Studios ecosystem. Benefits remain active only while your subscription is active.

Billing Cycle

  • Subscriptions are billed on a monthly or yearly cycle, depending on the plan you select.

  • Charges automatically renew at the end of each billing period unless canceled before the renewal date.

  • Your billing date is based on the original purchase date, not the calendar month.

It is your responsibility to track your billing cycle.

Upgrades & Pro-Rated Charges

If you upgrade your subscription:

  • You will be charged immediately

  • The cost will be pro-rated, accounting for unused time on your current plan

  • Your new tier benefits will activate instantly

Downgrades take effect at the next billing cycle, not immediately.

No Refund Policy

All payments are final.

We do not offer refunds for:

  • Subscription upgrades or renewals

  • Partial billing periods

  • Unused time

  • Forgotten cancellations

Please review our No Refund Policy for full details.

Managing Your Subscription

Users are solely responsible for:

  • Managing their active subscriptions

  • Monitoring renewal dates

  • Cancelling subscriptions when no longer needed

  • Ensuring their account information is accurate

Subscriptions can be managed through your RIVET Studios account dashboard.

Failure to cancel before a renewal date will result in a charge.

Payment Processing

All payments are processed securely through Stripe using industry-standard encryption. RIVET Studios™ does not store full payment details.

Account Access & Enforcement

If your account is suspended or restricted due to rule violations:

  • Billing will not be paused

  • Refunds will not be issued

  • Subscription benefits may be revoked

Need Help?

If you believe there is a billing error, contact support as soon as possible. Submitting a ticket does not guarantee any billing adjustment.

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